FAQ

HOW TO KYC YOUR ACCOUNT

1.How to Open/Create and KYC Your account?

Video Link Click Here

HOW TO EXCHANGE

1.How to Exchange Perfectmoney(USD) to UPI(INR)?

Video Link CLick Here

2.How to Exchange UPI(INR) to Perfectmoney(USD)?

Video Link Click Here

3.How to Exchange Perfectmoney(USD) to Bank Trasfer(INR)?

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4.How to Exchange Bank Trasfer(INR) to Perfectmoney(USD)?

Video Link CLick Here

5.How to Exchange UPI(INR) to Payeer(USD)?

Video Link CLick Here

6.How to Exchange Payeer(USD) to UPI(INR)?

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7.How to Exchange Advcash(USD) to UPI(INR)?

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8.How to Exchange UPI(INR) to Advcash(USD)?

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HOW TO SOLVE TIME OUT DECLINE?

VIDEO LINK- Click Here

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 1. How to place order on your website?

Ans- Click on dropdown menu select exchange and choose your currencies after this done your payment to our account and then submit your payment proof. get you your money in your account that's it.

Example:-(I) Perfectmoney USD to UPI/INR , Video-1» Click here

Video-2» Click here

Example:-(II) UPI/INR to Perfectmoney USD, Video-1» Click here

Video-2» Click here

2. Is KYC Verification required?

Ans:- Yes, we need your KYC Data for some action. Don't hesitate to provide KYC Data, It's so much potential for us too. Don't worry, it's very much secure in our system

 3. Do i need to register on your website before placing order ?

Ans- Yes, registration is mandatory before placing order. You can register manually by clicking on "Sign Up" button displaying at top centre section on our website

4. After placing order at rupeexchanger website, how much time will you take to process order successfully ?

Ans- Your order will get executed by us within 6 Hours after receiving payment from you. Generally it takes much faster within 1-3 hours.

5. Do this website support automatic exchange of currencies?

Ans- No, All exchange operations are executed manually by site administrator

6.How can i write testimonial about your service ?

Ans- You can simply write your Experience about our website

7. Why my exchange order is cancelled or denied?

Ans- There may be several reasons for your order denial/cancellation:

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(i). If your payment is not received within 24 hours of placing order on our website, you order will get cancelled automatically.

(ii). You have entered wrong transaction details i.e transaction number/batch number is wrong and no payment received from your side to our specified account.

(iii). Due to Technical Error at our website.

8.Why I Can't Create Exchange all Pairs?

Ans:- When Our Reserve is Not Sufficient ,You Can't Exchange. Please Create Order When Available Our Reserve. for Check Reserve Click Here.

9. How to Signup Rupeexchanger Account any Video or Article?

Ans:- Just Click Here For Youtube Video.

10.How to take a photo of yourself holding your ID

Ans:- Take the photo in a room with enough light.

Select the highest photo quality on the device you use to take the photo.

Hold up the document next to your face, like in the image below

Make sure both your face and ID are clear on the photo — nothing on the ID can be covered or censored ​​​​photo.​

11.​​​​​​For more information directly email us at support@rupeexchanger.com

Direct Chat via Whatsapp: +918260107362

Please don't hesitate to contact us anytime or mail us at contactus@rupeexchanger.com

 

Thank you

Best Regards From

Rupeexchanger.com

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